tk10's commitment to responsible gaming
Knowing your limits is an important part of betting and casino entertainment. tk10 believes that every player's mental and financial wellbeing is the top priority. We provide tools and support to help you stay in control and play safely.
Play safely
Enjoy the entertainment. Know your limits. Get help when you need it.
Not for anyone under 21
The minimum age to open an account, place bets, or play casino games at tk10 is 21. Age is verified at registration. If a minor is found to be using the site's services, that account will be closed and all related transactions will be considered void.
If someone under 21 lives in your household and your tk10 account is accessible on a shared device, please be careful. Log out of your account and do not share your password with anyone. If you suspect any unauthorised or accidental access, inform our support team immediately.
Our core principles
tk10 believes betting is a form of entertainment — not a source of income. Our terms and conditions clearly state that every player must play within their financial means and should not increase their bets in the hope of recovering lost money.
Play within your limits
Only bet money you can afford to lose — not from your living expenses or savings.
Manage your time
Do not play beyond a set time. Take breaks and spend time with family and friends.
See it as entertainment
Keep the mindset that enjoying the game is the main purpose — not winning.
Do not chase losses
Trying to recover losses by placing larger bets after a loss only makes the situation worse.
Your own control tools
tk10 gives you the ability to manage your own gaming habits. The tools below can be activated directly from your account settings or through our support team.
Set a deposit limit
Set a maximum daily, weekly, or monthly deposit amount. Once a limit is set it takes effect immediately, and a waiting period applies if you wish to increase it.
Deposit limitSession time limit
Decide how many hours you spend on the site each day. When the set time is up, your session will end automatically and you will receive an alert.
Time controlReality check
After playing for a set period, a reminder will appear on screen showing how long you have been playing, the total amount wagered, and a summary of your winnings or losses.
Reality checkTemporary break
Temporarily suspend your account for 24 hours, 7 days, or 30 days. Login will not be possible during this time. Once the break ends, your account will be reactivated automatically.
Cooling offSelf-exclusion
Apply for a long-term or permanent account closure. Once self-exclusion is active, reopening an account through any channel is made very difficult. This is the strongest protection measure available.
Permanent breakActivity history
View the full history of your bets, wins, losses, deposits, and withdrawals. Analyse your playing patterns and make informed decisions as needed.
Transaction historyWarning signs of problem gambling
When betting starts turning from entertainment into a problem, certain signs appear. If you notice these signs in yourself or someone close to you, take them seriously and seek help promptly.
- Repeatedly increasing bets to try to recover lost money — having the thought "just a little more and I'll win."
- Trying to stop betting but repeatedly returning, unable to control yourself.
- Hiding the amount you bet from family or friends and lying about it.
- Using money meant for essential daily expenses (rent, food, education) for betting.
- Feeling restless when not online, becoming irritable when unable to bet.
- Prioritising betting over work, studies, or relationships.
- Taking on debt or selling assets to continue betting.
Pause and reflect
Ask yourself these questions
tk10 wants you to always understand what is best for you. Answer the following questions honestly:
- Am I betting for enjoyment, or do I see it as a way to earn money?
- How much did I spend on betting last month — was it within my budget?
- Have I ever spent more time or money on gambling than I planned?
- Is betting affecting my sleep, work, or family relationships?
- Has anyone close to me expressed concern about my betting habits?
If most of your answers are "yes", it is time to take a break and seek support. Detailed information on self-exclusion and support is available in our FAQ section.
Where to go for help
Acknowledging a problem takes courage. You are not alone — your family, specialists, and the tk10 support team are always here for you.
Live chat support
tk10's live chat is active 24 hours a day, 7 days a week. Speak with our support representative in Bengali or English — share your concerns about self-exclusion, setting limits, or anything else.
Email support
Write out your situation in detail and send it by email. tk10's support team responds in both Bengali and English. Email address: [email protected]
Family and friends
Talk to the people close to you. Support from family can sometimes be more effective than professional help. Sharing your concerns allows them to play a helpful role too.
Professional counselling
Consult a mental health specialist or counsellor. Confidential professional support is available at government and private mental health centres in Bangladesh.
The foundations of responsible gaming
We see the gaming experience at tk10 as entertainment — not a financial strategy or a guaranteed way to earn money. The outcome of every game or bet is entirely uncertain. That uncertainty is part of the entertainment, but it also means any loss may not be recoverable.
We use SSL encryption to keep your personal information and financial transactions secure. Read our privacy policy to learn in detail how your data is used and protected.
When self-exclusion is activated, every effort is made to prevent you from logging into your account or opening a new one. Bonus and promotional communications are also stopped during this period. Self-exclusion is a voluntary protection measure — to activate it, contact our support team via live chat or email.
We believe all betting decisions should be made with full awareness. The idea that any game can be won through a "system" or "formula" is not true. The outcome of each bet is independent, and previous results have no effect on future results.
To learn more about tk10 and understand our service standards and goals, read our about us page. We are committed to creating a safe and transparent betting environment for players in Bangladesh.
Confirm before you play
- I am 21 years of age or older.
- I will only play with money I am willing to lose.
- I have a time limit set for today's session.
- I will not bet when I am tired, stressed, or under the influence of alcohol.
- I understand that betting is not a guaranteed way to earn income.
- If needed, I can use self-exclusion or take a break.
- If I run into trouble, I won't hesitate to ask for help.